10jilli Terms and Conditions — Philippine Online Gaming Rules

1. Definitions

The following definitions apply throughout these Terms and Conditions and any supplementary rules published on the 10jilli platform.

2. Eligibility

Access to 10jilli is strictly limited to eligible adults. Before registering, you must confirm that you satisfy every condition in this section. 10jilli reserves the right to close any account and withhold balances where ineligibility is identified at any point.

• You must be at least 21 years of age at the time of registration and at all times during your use of the platform. This requirement applies regardless of the age of majority in your jurisdiction for other purposes.
• You must be a natural person acting on your own behalf. Corporate registrations are not permitted.
• You must not be subject to a self-exclusion order, cooling-off restriction or any other limitation that prohibits your access to online gaming services.
• You must not be located in a jurisdiction where access to online gaming services of this nature is prohibited by applicable law.
• You must not be an employee, contractor, director, agent or close relative of an employee of 10jilli or of any affiliated gaming software provider where such participation creates a conflict of interest.
• You must have the legal capacity to enter into a binding agreement.

3. Account Registration

Each eligible player may hold only one account on the 10jilli platform. Duplicate accounts are prohibited. If multiple accounts linked to the same individual are identified, 10jilli will close all but the original account and may apply a deduction for any benefits received through duplicate registrations.

During registration you are required to provide accurate and complete information, including your full legal name, date of birth, current address in the Philippines, a valid contact number and a unique email address. You agree to update this information promptly whenever it changes.

10jilli will conduct identity verification before processing a first withdrawal and may request verification at any other time for security or compliance purposes. Acceptable documents include a government-issued ID such as a Philippine Identification System (PhilSys) card, passport, driver's licence or SSS/GSIS card. Processing of transactions may be suspended until verification is complete.

• One account per person — no shared or joint accounts
• All registration fields must reflect truthful, current information
• Email address must be accessible to receive account communications
• Account is personal and non-transferable
• Verification documents may be required at any time

4. Deposits and Payments

All deposits into your 10jilli account are processed in Philippine pesos. The platform supports the following local payment methods: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfer, and internet banking through BDO, BPI and UnionBank, as well as Visa and Mastercard bank cards. Available methods may vary and are displayed in the deposit section of your account.

1. Deposits must be made from a payment account or card registered solely in your name. Third-party payments are not accepted and will be returned where identification is possible.
2. Minimum and maximum deposit amounts apply per transaction and per period. These limits are displayed in the deposit interface and may be adjusted from time to time.
3. 10jilli does not charge fees for standard deposits, but your payment provider may apply its own charges. You are responsible for any such third-party fees.
4. Funds deposited into your 10jilli account are available for wagering purposes once the transaction is confirmed by the payment provider. Processing times vary by method.
5. Depositing funds into your account does not create a loan or debt relationship with 10jilli. Deposited amounts not yet staked remain held on your behalf and are available for withdrawal subject to these terms and any applicable verification requirements.
6. 10jilli reserves the right to refuse or reverse a deposit where fraud, money laundering or a breach of these terms is suspected.

5. Withdrawals

Withdrawal requests are processed to the payment method used for your most recent qualifying deposit where that method supports outbound payments. Where this is not possible, 10jilli will contact you to arrange an alternative method registered in your name.

1. All withdrawal requests are subject to identity verification. Requests from unverified accounts will be held until the required documents are provided and approved.
2. Minimum and maximum withdrawal amounts per transaction and per period are displayed in the withdrawal interface.
3. Standard processing of approved withdrawals typically takes one to five business days depending on the payment provider. E-wallet withdrawals generally process faster than bank transfers.
4. Bonus funds are not withdrawable. Only real-money funds that have met any applicable wagering requirements may be withdrawn.
5. 10jilli may delay or decline a withdrawal pending investigation if there is a reasonable suspicion of fraud, policy breach or account irregularity. You will be notified of any hold applied to your account.
6. Taxes and duties arising from winnings, if any, are the sole responsibility of the player under applicable Philippine tax law.

6. Gameplay Rules

10jilli offers multiple categories of games and betting markets including slots, live casino table games, Tongits, bingo and MMA pre-match betting. Each category is governed by specific rules displayed within the game interface or market page. These general provisions apply to all categories.

1. A wager is only valid once it has been confirmed by the 10jilli system and a deduction from your balance is recorded. Pending or unconfirmed bets do not constitute valid stakes.
2. Once placed and confirmed, a wager cannot be cancelled or modified by the player except where the specific game or market rules expressly allow it.
3. In the event of a technical failure, network interruption or system error that prevents a game round or market from completing normally, 10jilli will apply the relevant void or replay procedure. Outcomes generated by a demonstrably faulty system are not binding.
4. For live casino games, the result declared by the live dealer at the end of a round, as recorded by the platform system, is final subject to any dispute resolution procedure set out in these terms.
5. For sports and MMA betting markets, settlement follows the official declared result from the relevant sanctioning body. Subsequent amendments to an official result will be applied where technically feasible but 10jilli is not liable for results already settled in good faith.
6. Minimum and maximum stake limits apply per game and per round. These are displayed within the relevant game or market interface.

7. Bonuses and Promotions

10jilli may offer promotional bonuses, free credits, reload offers and other incentives from time to time. These are subject to the specific terms published at the time of the promotion. This section sets out the general conditions that apply to all offers unless stated otherwise.

• Each promotion is available to eligible players who meet the stated qualifying conditions.
• One bonus per promotion per eligible account unless the promotion explicitly states otherwise.
• Bonus funds are credited separately and are not available for direct withdrawal.
• Wagering requirements must be met before bonus-derived winnings can be transferred to the withdrawable balance.
• 10jilli reserves the right to withdraw a bonus offer, amend its terms or reclaim bonus funds where abuse or fraud is identified.
• Bonuses expire on the date and time stated in the promotion terms. Expired bonuses and any winnings generated solely from them are forfeited.

8. Account Security

Keeping your 10jilli account secure is a shared responsibility. The platform applies standard encryption for data transmitted between your device and the servers, but no technical measure removes the risk of credential theft if you share or expose your login details.

1. You are responsible for maintaining the confidentiality of your username, password and any verification codes sent to your registered contact number or email.
2. You must not share your account credentials with any other person under any circumstances, including family members or friends.
3. If you suspect unauthorised access to your account, contact 10jilli immediately at support@10jilli.best. We will take reasonable steps to secure the account pending investigation.
4. 10jilli will never ask for your password through any communication channel. Any message requesting your password is not from 10jilli and should be reported to us.
5. You are liable for all activity conducted through your account until a compromised-account report is received and acknowledged by 10jilli.
6. Use a password that is unique to your 10jilli account and not shared with any other online service.

9. Responsible Gaming

10jilli treats responsible gaming as a core obligation, not a legal formality. The platform is built for entertainment. If gaming stops being enjoyable and starts causing financial, emotional or social strain, it has crossed into harmful territory and it is important to act early.

The following measures and resources are available through 10jilli's responsible gaming section at /responsible-gaming:

• Information about identifying problem gambling behaviour
• Guidance on setting personal spending and time limits
• Self-exclusion tools for players who want to suspend their account
• Links to independent support organisations available in the Philippines

By using 10jilli you agree that gaming is entertainment and that you will not use money allocated for essential household needs, debt repayment or other financial obligations. 10jilli is not responsible for financial decisions made by players using the platform.

10. Prohibited Conduct

The following actions are strictly prohibited on 10jilli. Engaging in prohibited conduct results in immediate account suspension, potential permanent closure and forfeiture of any associated balance where fraud or abuse is confirmed.

1. Registering under a false identity or using another person's personal information.
2. Operating more than one account or facilitating the registration of ineligible players.
3. Using funds derived from illegal activity for any deposit or wager on 10jilli.
4. Attempting to exploit software bugs, errors or system vulnerabilities to gain an unfair advantage.
5. Colluding with other players, dealers or platform staff to manipulate game outcomes.
6. Using automated software, bots or scripts to interact with the platform without prior written consent.
7. Reverse engineering, copying or reproducing any part of the 10jilli interface or game software.
8. Making a chargeback request on a legitimate deposit after wagering associated funds.
9. Harassing, threatening or abusing 10jilli staff or other players through any communication channel.

11. Intellectual Property

All content on the 10jilli platform, including but not limited to the site design, branding, logos, game interfaces, text, images and software, is the property of 10jilli or its licensed content providers. Nothing on the platform transfers any intellectual property rights to you.

You may access and use the platform for personal entertainment purposes only. Any commercial use, reproduction, redistribution or modification of 10jilli content without prior written authorisation is strictly prohibited and may give rise to legal action.

12. Limitation of Liability

10jilli provides its platform on an "as available" basis. While we take reasonable steps to maintain stable and uninterrupted service, we do not guarantee continuous, error-free access to the platform at all times.

1. 10jilli is not liable for losses arising from internet connectivity issues, device failures or third-party service disruptions outside our direct control.
2. We are not liable for any indirect, consequential or speculative losses including loss of profit, loss of opportunity or emotional distress arising from use of the platform.
3. Our maximum aggregate liability to any individual player in respect of any claim arising under these terms is limited to the real-money balance held in that player's account at the time the claim arises.
4. Nothing in this section limits our liability for fraud, death or personal injury caused by our negligence, or any other matter that cannot be lawfully excluded.

13. Suspension and Termination

10jilli may suspend or permanently close a player account under the following circumstances, among others:

• Breach of any provision of these Terms and Conditions
• Suspected fraud, money laundering or identity misrepresentation
• Receipt of a chargeback instruction from a player's payment provider
• A player's request for self-exclusion
• Detection of duplicate accounts linked to the same individual
• Receipt of a valid legal order or regulatory instruction

You may also close your own account at any time by contacting support@10jilli.best. Upon receiving a valid closure request, 10jilli will process a withdrawal of any eligible real-money balance after completing applicable identity and anti-fraud checks. Ineligible balances including unexpired bonus funds will be forfeited upon account closure.

14. Amendments

10jilli reserves the right to amend these Terms and Conditions at any time. Where changes are material, we will make reasonable efforts to notify registered players via the email address on file before the revised terms take effect. The updated version will always be published on this page with a revised review date at the top.

Continuing to use the 10jilli platform after an update has been posted constitutes acceptance of the revised terms. If you do not agree with a material change, you should close your account before the change takes effect by contacting support@10jilli.best.

15. Contact Us

If you have any questions about these Terms and Conditions or about your 10jilli account, please get in touch before taking any action that depends on your interpretation of these terms. Our support team is available around the clock.

For responsible gaming concerns, self-exclusion requests or urgent account security issues, please mark your email subject clearly so it reaches the relevant team promptly.