10jilli Privacy Policy — Data Protection for PH Players

1. Data Controller

10jilli operates the platform at 10jilli.best and is the data controller responsible for the personal data of players who register and use the service. As data controller, 10jilli determines the purposes and means of processing personal data collected through the platform.

For all data-related enquiries, corrections, requests and complaints, you can reach the 10jilli data protection contact at support@10jilli.best. Please use the subject line "Data Privacy Request" to ensure your message reaches the appropriate team promptly.

2. Personal Data We Collect

10jilli collects personal data in the following categories. We only collect what is necessary for the purposes described in Section 5.

3. How We Collect Personal Data

10jilli collects personal data through the following means:

• Registration form: You provide identity and contact data when you create a 10jilli account.
• Identity verification: You submit government-issued ID documents when completing account verification.
• Deposit and withdrawal transactions: Payment provider systems return transaction reference data to confirm completed transactions.
• Platform use: Game activity, session logs and wagering data are recorded automatically as you use the platform.
• Customer support: When you contact 10jilli by email or chat, we retain the content of that communication and any information you provide within it.
• Cookies and technical tools: Device and browser data is collected automatically through the tools described in Section 9.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act, 10jilli processes personal data on the following legal bases:

1. Contractual necessity: Processing required to open and maintain a player account, process deposits and withdrawals, settle game outcomes and deliver the platform service you have signed up for.
2. Legal obligation: Processing required to comply with applicable Philippine law, regulatory requirements, tax obligations and requests from competent authorities such as the National Privacy Commission.
3. Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement and responsible gaming programme management — where these interests are not overridden by your rights.
4. Consent: Where consent is the appropriate basis — such as sending optional promotional communications — 10jilli will obtain your explicit consent and offer a clear way to withdraw it at any time.

5. Purposes of Processing

10jilli processes personal data for the following specific purposes:

• Creating, verifying and managing your 10jilli account
• Confirming your age and identity to meet minimum eligibility requirements
• Processing deposits and withdrawals in Philippine pesos through supported payment methods
• Delivering and recording game sessions, sports betting wagers and their outcomes
• Detecting and preventing fraud, money laundering and misuse of the platform
• Providing customer support and resolving account queries or disputes
• Meeting responsible gaming obligations including self-exclusion management
• Complying with applicable Philippine laws and regulatory requirements
• Improving platform performance, game offerings and user experience based on aggregated usage data
• Sending transactional account communications such as deposit confirmations and security alerts
• Sending optional promotional communications where you have given explicit consent

6. Data Sharing and Disclosure

10jilli does not sell your personal data. We share data only in the following circumstances and only to the extent necessary:

1. Payment service providers: Philippine-based e-wallet operators (GCash, Maya, GrabPay, Coins.ph), banks (BDO, BPI, UnionBank) and card networks (Visa, Mastercard) receive the transaction reference data necessary to process deposits and withdrawals. These providers have their own privacy policies and PCI compliance obligations.
2. Game software providers: Where game logic is managed by a third-party provider, session and wager data is transmitted to that provider for the purpose of game delivery and result settlement. Providers are bound by contractual data processing obligations.
3. Identity verification services: Third-party verification platforms may process copies of your ID documents solely for the purpose of confirming your identity. These processors are bound by contractual data protection obligations.
4. Legal and regulatory authorities: 10jilli will disclose personal data to the National Privacy Commission, law enforcement or other competent Philippine authorities where required by valid legal order, regulatory obligation or to protect the legitimate interests of the platform and its players.
5. Professional advisers: Legal counsel, auditors and compliance consultants may process limited personal data under confidentiality obligations where this is necessary for the delivery of professional services to 10jilli.

7. Data Retention

10jilli retains personal data for as long as is necessary to fulfil the processing purposes described in this policy and to meet applicable legal, tax and regulatory obligations. General retention guidelines are as follows:

When data reaches the end of its retention period, 10jilli deletes it securely or anonymises it so it can no longer be linked to an individual. Anonymised and aggregated data may be retained indefinitely for platform analytics.

8. Data Security

10jilli implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration or destruction. Specific measures include:

• TLS encryption for all data transmitted between your browser and 10jilli servers
• Encrypted storage for sensitive account fields
• Role-based access controls limiting who within 10jilli can access player data
• Periodic review of access privileges to personal data systems
• Payment card data handled exclusively by PCI-DSS-compliant processors — not stored on 10jilli systems
• Incident response procedures in place to detect, contain and notify in the event of a breach

No security system is entirely impenetrable. You also have a role to play: use a strong, unique password for your 10jilli account, keep your registered phone number and email secure, and contact us immediately if you suspect unauthorised access.

9. Cookies and Tracking Technologies

10jilli uses cookies and similar browser-based technologies to keep the platform running correctly and to understand how it is being used. A cookie is a small text file stored on your device by your browser when you visit a site.

You can control optional cookies through your browser settings. Disabling required cookies will prevent login and core platform functions from working correctly. 10jilli does not use cookies to serve third-party advertising.

10. Minors

10jilli is strictly an adult platform. Under the applicable minimum gambling age in the Philippines, only individuals aged 21 and above are permitted to register and use the service. 10jilli does not knowingly collect personal data from anyone under the age of 21.

If you believe that a minor has submitted personal data to 10jilli, please contact us immediately at support@10jilli.best. We will investigate and, where confirmed, delete the data concerned and close the associated account without delay.

11. Your Data Subject Rights

The Philippine Data Privacy Act of 2012 grants you the following rights with respect to your personal data held by 10jilli. You can exercise any of these rights by contacting support@10jilli.best with the subject line "Data Privacy Request."

12. International Data Transfers

Some 10jilli service providers — particularly game software providers and technical infrastructure operators — may be located or operate servers outside the Philippines. Where personal data is transferred to a country that does not provide a standard of data protection comparable to the Philippines, 10jilli takes appropriate safeguards including contractual data processing agreements that require the receiving party to protect data to a standard consistent with the Data Privacy Act.

10jilli does not transfer personal data internationally beyond what is necessary for the delivery of the contracted service. If you have questions about specific third-country transfers, contact support@10jilli.best.

13. Changes to This Privacy Policy

10jilli may update this Privacy Policy from time to time to reflect changes in platform features, data practices or applicable law. Where changes are material, we will notify registered players by email to the address on file before the updated policy takes effect.

The updated version will always be published on this page with a revised review date. Continued use of the 10jilli platform after an update has been posted constitutes acknowledgement of the revised policy. If you disagree with a material change, you may request account closure before it takes effect by contacting support@10jilli.best.

14. Contact and Data Protection Officer

For all data privacy enquiries, requests to exercise your rights, questions about this policy or reports of potential data breaches involving your personal information, contact the 10jilli data privacy team:

If you are not satisfied with our response to a data privacy request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information about filing a complaint is available on the NPC's official website.